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0;border:none;align-items:center;gap:6px;padding:0;display:inline-flex}.th-sort__icon{opacity:.8;font-size:.85em}.th-sort.is-active{font-weight:600}.btn.btn--icon{min-width:auto;padding:4px 6px;line-height:1}.workflow-message-dialog__content[data-accent=on][data-visibility=public] .ql-container.ql-snow{border-radius:var(--radius-sm);border:2px solid var(--color-danger)!important;box-shadow:0 0 0 2px #d645451f!important}.workflow-message-dialog__content[data-accent=on][data-visibility=private] .ql-container.ql-snow{border-radius:var(--radius-sm);border:2px solid #2563eb!important;box-shadow:0 0 0 2px #2563eb1f!important}.workflow-message-dialog__content[data-accent=on][data-visibility=public] .ql-toolbar.ql-snow{border-radius:var(--radius-sm);border:1px solid var(--color-border)!important}.workflow-message-dialog__content[data-accent=on][data-visibility=public] .ql-container.ql-snow{border-top:2px solid var(--color-danger)!important}.workflow-message-dialog__content[data-accent=on][data-visibility=private] .ql-toolbar.ql-snow{border-radius:var(--radius-sm);border:1px solid var(--color-border)!important}.workflow-message-dialog__content[data-accent=on][data-visibility=private] .ql-container.ql-snow{border-top:2px solid #2563eb!important}.ticket-message-composer[data-accent=on] .ticket-message-composer__visibility input[type=radio][value=public]:checked{accent-color:var(--color-danger)}.ticket-message-composer[data-accent=on] .ticket-message-composer__visibility input[type=radio][value=private]:checked{accent-color:#2563eb}.select-field{width:100%;position:relative}.select-field__control{color:#1f2430;appearance:none;cursor:pointer;background:#fff;border:1px solid #d8dce3;border-radius:8px;width:100%;height:56px;padding:0 42px 0 14px;font-size:15px}.select-field__control:focus{border-color:#2f5fe3;outline:none;box-shadow:0 0 0 2px #2f5fe326}.select-field__icon{color:#6f7587;pointer-events:none;transition:transform .2s,color .2s;position:absolute;top:50%;right:14px;transform:translateY(-50%)}.select-field:hover .select-field__icon{color:#1f2430}.select-field__control:disabled{cursor:not-allowed;background-color:#f5f6f8}.select-field__control:disabled+.select-field__icon{opacity:.4}.ql-editor p{color:#000}.composer-visibility-toggle button{float:none!important;width:auto!important;height:auto!important;padding:revert!important;display:inline-flex!important}.app-shell__nav-link:hover .app-shell__nav-icon svg{transition:transform .15s;transform:scale(1.1)}.brand__title{font-size:26px;line-height:1}.app-shell--sidebar-collapsed .brand__title{font-size:32px;font-weight:800}.brand__title img{width:auto;height:34px}.app-shell--sidebar-collapsed .brand__title img{height:28px}.app-shell__brand-row{padding:16px 12px}.brand{min-height:56px}.brand__accent{height:36px}.workflow-message-dialog__header,.user-inspector__hero{background:#f6f7f8!important;border-bottom:none!important}.user-inspector__avatar{color:#000!important;border:1px solid #000!important}.user-inspector__intro h3,.user-inspector__intro p{color:#000!important;background:#f6f7f8!important}.workflow-message-dialog__close,#new-ticket-dialog-title,#create-user-title,#create-team-title,#delete-team-title{color:#000!important}.user-inspector__close{color:#000!important;border:1px solid #000!important}#details-team-title,#edit-team-title,#confirm-dialog-title,#edit-user-title,#create-company-title,#edit-company-title,#view-company-title,.workflow-message-dialog__header h4{color:#000!important}.select-wrapper{width:100%;position:relative}.select--way{appearance:none;color:#1f2937;cursor:pointer;background:linear-gradient(135deg,#fff,#fafafa);border:1px solid #e5e7eb;border-radius:10px;width:100%;padding:10px 42px 10px 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.entity-editor__header{justify-content:space-between;align-items:center;margin-bottom:18px;display:flex}.user-editor .entity-editor__header h4{margin:0;font-size:1.1rem}.user-editor .entity-editor__header p{color:#6b7280;margin:4px 0 0;font-size:.9rem}.user-editor .entity-form{flex-direction:column;gap:16px;display:flex}.user-editor .form-fields{flex-direction:column;gap:14px;display:flex}.user-editor .form-fields--split{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.user-editor .form-field>span{color:#374151;margin-bottom:4px;font-size:.85rem;font-weight:500}.user-editor .form-field input,.user-editor .form-field select{border:1px solid #e5e7eb;border-radius:8px;height:38px;padding:6px 10px;font-size:14px;transition:all .15s}.user-editor .form-field input:focus,.user-editor .form-field select:focus{border-color:var(--color-accent);box-shadow:0 0 0 2px var(--color-accent-soft);outline:none}.user-editor .form-field>div[style*=grid]{margin-top:6px;gap:12px!important}.user-editor .form-field>div[style*=grid]>label{cursor:pointer;background:#fff;border:1px solid #e5e7eb;border-radius:12px;align-items:center;gap:12px;padding:12px 14px;transition:all .15s;display:flex;position:relative;box-shadow:0 1px 2px #0000000a}.user-editor .form-field>div[style*=grid]>label:hover{background:#f9fafb;border-color:#d1d5db}.user-editor .form-field>div[style*=grid]>label:has(input:checked){background:var(--color-accent-soft);border-color:var(--color-accent);box-shadow:0 3px 8px #0f172a1f}.user-editor .form-field input[type=checkbox]{display:none}.user-editor .form-field>div[style*=grid]>label:before{content:"";border:2px solid #cbd5f5;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:22px;height:22px;transition:all .15s;display:flex}.user-editor .form-field>div[style*=grid]>label:has(input:checked):before{content:"✓";background:var(--color-accent-strong);border-color:var(--color-accent-strong);color:#fff;font-size:13px;font-weight:700}.user-editor .form-field>div[style*=grid]>label span{color:#1f2937;font-size:14px;font-weight:500}.user-editor .form-actions{justify-content:flex-end;gap:10px;padding-top:10px;display:flex}.user-editor .workflow-message-dialog__content,.user-editor div[style*="maxWidth: 560"]{border-radius:16px}@media (width<=520px){.user-editor .form-fields--split{grid-template-columns:1fr}.user-editor .form-actions{flex-direction:column-reverse;gap:8px}.user-editor .form-actions button{width:100%}.user-editor .form-field>div[style*=grid]{grid-template-columns:1fr!important}}.options-grid--roles{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;display:grid}.options-grid--roles .options-grid__item{cursor:pointer;background:#fff;border:1px solid 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(width<=520px){.options-grid--roles{grid-template-columns:1fr}}.options-grid--roles{background:0 0!important;padding:0!important}.ticket-chat__day-separator{justify-content:center;align-items:center;margin:.5rem 0 clamp(.45rem,1.6vw,.95rem);display:flex}.ticket-chat__day-separator span{color:var(--color-muted);background:var(--color-surface);border:1px solid var(--color-border);box-shadow:var(--shadow-xs);border-radius:999px;padding:.25rem .65rem;font-size:.8rem;display:inline-block}.ticket-detail__conversation .ticket-message.ticket-message--continued{margin-top:0;padding-top:.75rem}.ticket-detail__conversation .ticket-message.ticket-message--continued:not(.ticket-message--self){border-top-left-radius:16px}.ticket-detail__conversation .ticket-message.ticket-message--continued.ticket-message--self{border-top-right-radius:16px}.ticket-detail__conversation .ticket-message.ticket-message--self .ticket-message__header>div{text-align:left;align-items:baseline}.ticket-detail__conversation .ticket-message.ticket-message--self .ticket-message__body{text-align:left}.ticket-message__avatar{color:#fff;background:#64748b;border-radius:100%;justify-content:center;width:28px;height:28px;font-size:.75rem;font-weight:700;display:flex;position:absolute;top:-28px;box-shadow:0 2px 8px #0f172a26;align-items:center!important}.ticket-message__avatar--customer{background:#0bb171}.ticket-message__avatar--internal{background:#6366f1}.ticket-message__avatar--self{background:var(--color-accent)}.ticket-message__timestamp--self{text-align:right}@media (width<=640px){.ticket-message__avatar{display:none}}.ticket-detail__conversation{overflow-x:hidden}.ticket-chat__messages{padding-top:1.1rem;scroll-padding-top:8px;overflow-x:hidden}.ticket-detail__conversation .ticket-message,.ticket-detail__conversation .ticket-message__body{overflow:hidden visible}.ticket-detail__conversation .ticket-message{overflow:visible}.ticket-detail__conversation .ticket-message__body{word-break:break-word;overflow-wrap:anywhere;white-space:normal}.ticket-detail__conversation .ticket-message.ticket-message--action{border-width:2px;border-color:var(--color-accent);box-shadow:0 8px 22px #0f172a1f}.ticket-detail__conversation .ticket-message.ticket-message--self.ticket-message--action{border-color:var(--color-accent);box-shadow:0 8px 22px #0f172a1f}.ticket-detail__conversation .ticket-message.ticket-message--action{margin-top:clamp(.35rem,1vw,.8rem)}.ticket-message__action-flag{background:linear-gradient(135deg, var(--color-accent), var(--color-accent-strong));color:#fff;cursor:default;border-radius:50%;justify-content:center;align-items:center;width:26px;height:26px;font-size:15px;font-weight:900;line-height:1;display:inline-flex;position:absolute;top:-18px;right:-18px;box-shadow:0 4px 12px #0000002e}.ticket-message__action-flag--left{left:-18px;right:auto}.ticket-message__action-flag:after{content:attr(data-label);color:#fff;white-space:nowrap;opacity:0;pointer-events:none;background:#111827e6;border-radius:6px;padding:4px 8px;font-size:11px;font-weight:600;transition:opacity .15s;position:absolute;bottom:-4px;left:50%;transform:translateY(100%)translate(-50%);box-shadow:0 4px 12px #0000002e}.ticket-message__action-flag:hover:after,.ticket-message__action-flag:focus-visible:after{opacity:1}@media (width<=768px){.ticket-chat__messages{flex:auto;min-height:400px!important;max-height:none!important;overflow-y:auto!important}}@media (width<=640px){.ticket-chat__messages{min-height:400px!important}}@media (width<=480px){.ticket-chat__messages{min-height:400px!important}}.ticket-detail__conversation-section--chat{min-height:540px}.ticket-detail__conversation-section--chat .ticket-chat__messages{min-height:520px}.ticket-message__attachment-card{position:relative}@media (width<=640px){.ticket-message__attachment-overlay{border-radius:var(--radius-sm);color:#fff;opacity:1;visibility:visible;text-align:center;text-shadow:0 1px 2px #0006;pointer-events:none;background:linear-gradient(#11182726,#111827c7);justify-content:center;align-items:flex-end;padding:.35rem .4rem;font-size:.72rem;font-weight:600;display:flex;position:absolute;inset:.35rem}.ticket-message__attachment-card .ticket-message__attachment-download.btn--icon{color:#fff;filter:drop-shadow(0 2px 4px #00000059);width:28px;height:28px;position:absolute;top:6px;right:6px;box-shadow:none!important;background:0 0!important;border:none!important}}.ticket-message-composer__visibility{align-items:center;gap:16px;display:inline-flex}.ticket-message-composer__visibility-option{cursor:pointer;align-items:center;gap:6px;display:inline-flex}.ticket-message-composer__visibility-label{font-weight:500}.ticket-message-composer__visibility-option>input[type=radio]:checked+.ticket-message-composer__visibility-label{font-weight:700}.ticket-chat__messages{padding-bottom:.75rem}